Update will not apply. Receive message "Result: Update failed,410" What do I do?

Lindag05
Newbie

Received a notice that there were updates.  "The first 2 software updates for your Samsung Galaxy Note 4 prepares your decive for the next update which is Android 5.0 Lollipop".  Then I click on download and it downloads.  Next I click on Install now - get the installing update message but end up with "Software update unsuccessful  Sorry, there was a problem updating your SAMSUNG SMN910V or "Result: Update failed, 410".  Have tried 3 times receiving the 410 message 2 tiems and the Sorry message 1 time.  What do I do to get the updates to apply?

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Snn5
Legend

This happened to me on one of my phones updating to 4.4.2 a while back.  I had to get Verizon to replace it.  Update would never go through.  Something about the update was corrupted.

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Snn5
Legend

This happened to me on one of my phones updating to 4.4.2 a while back.  I had to get Verizon to replace it.  Update would never go through.  Something about the update was corrupted.

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