Uploading Pictures from Galaxy S6

Bahky
Newbie

When uploading pictures from my Galaxy S6 they load onto the computer rotated 90 degrees.

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vzw_customer_support
Customer Service Rep

Hi Bahky, I know being able to have the pictures come in the right view is important. Let's take a look and get you all taken care of. Now while taking photos do you take a majority of these pictures in landscape or portrait mode? Does this occur with all the photos are you loading to the computer?



-Shiraz


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Bahky
Newbie

I take a majority of pictures in portrait mode. These are the ones that upload to my computer laying down. The pics that I take in landscape mode upload fine.

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vzw_customer_support
Customer Service Rep

Thanks for the additional info Bahky. This is certainly a unique situation. Rest assured that together we will get this resolved for you. Are you using the default camera app? Also, have you tried uploading pictures in landscape mode? If so then how does those pictures show on the computer?


ArnettH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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