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Verizon Galaxy S5 Lollipop Update Does not work with Ford My Ford Touch

DrJerry
Newbie
‎02-13-2015 07:48 PM

Updated my Verizon Galaxy S5 to Android Lollipop this week. We have a Ford Edge with My Ford Touch. All Blue Tooth features for Galaxy S5 paired and worked with Ford MFT except for text under Android Kit Kat 4.4. Since Update, I cannot: 1. use voice commands to dial via blue tooth and telephone directory from car; 2. Verizon Telephone Contact entries do NOT show in Contact List; 3. Contact List in phone is different alpha sort order from telephone directory that one can see with pairing of phone and car via Bluetooth. I have unpaired and paired phone/car multiple times. All suggestions welcome. How does one go back to Android 4.4 Kit Kat that seemed to work fine!

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vzw_customer_support
Community Manager
Community Manager
‎02-13-2015 08:01 PM

DrJerry,

Help has arrived! We'd love to help lead you in the right direction. For more information on the specific changes of the software on your device please contact Samsung directly at 888-987-4357.

EfrainM_VZW

Follow us in Twitter @VZWSupport

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