What is Verizon doing to FIX THIS?
I rely on my connectivity for work, and was disconnected from 6 conference calls JUST TODAY.
PLEASE FIX THIS
I can understand how frustrating that these random reboots can be, Japagi. I want to do everyhing we can to try to get you back on normal track again. I would like for you to run the phone in Safe Mode for a few hours to see if the device will reboot. The best way to get the phone into safe mode is by following these steps:1. Power off Device2. Press Power button and wait until you see Samsung logo.3. Press and hold Volume Down button until device boots up.4. Once the device completely boots up, you will see safe mode text in bottom left corner. Once the device is in safe mode you will be able to use the device for calls, text, and data. It will block out all 3rd party applications for the time it is in safe mode. After a few hours of testing it out, you can get it out of this mode by doing a normal power cycle. Please keep us posted. KevinR_VZWFollow us on Twitter @VZWSupport
Same here! Only on two conference calls though. So frustrating.
KevinR_VZW, so what does Japagi do if the phone continues to reboot in safe mode?
jrh4054, That is a wonderful question. If the phone is still rebooting while in safe mode then we would know that it is something to do with the actual software of the device. Then at that moment we would recommend backing the device up and performing a full factory data reset on the phone. Then start the phone without any application on the device at all and test out the device to see if still having the problem.KevinR_VZWFollow us on Twitter @VZWSupport
I just want this update off my phone! I'm in the process of changing jobs and moving across country. 90% of the time when someone calls, like the moving company or the new HR, my phone resets and usually doesn't record the number in the phone log. All I can do is wait for them to call back and send them to voice mail. Then I call them back and say
"sorry, Verizon pushed an update to my phone that is causing it to reset whenever someone calls." I hope I won't need to call 911 any time soon.
The screen freezing after unlock is also very annoying.
I just installed NK1 and it fixed the random reboots I had with NG6:smileyhappy:
