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Verizon doesn't deserve a Nexus Device

The entire point of the Nexus device is to apply the update when Google creates them. 4.0.4 was created for the Verizon LTE Nexus in Feb 2012. Its now almost May and Verizon is cause the of the delay. Shame on you Verizon and your failure to apply a 28 MB file released months ago by Google. You give Android a bad name. I wish you would destroy the Apple experience as much as you destroy the Android experience. O wait Apple doesn't take your crap and they release updates for their phone when then want, with complete disregard to your garbage changes and review to the OS. You don't deserve Nexus devices or any other AOSP phone. Whoever held up the update in this first place should be fired, on the spot. Accountability for the failure needs to be answered.

Comments

Whitie2

I agree Verizon (deleted content as per VZW ToS)! Why won't the release the update. I am really tired oh their (delete content..please keep your post family friendly). This is the reason I bought the "google" phone to get quick updates. BOO!

Message was edited by: Verizon Moderator

CharmingPhlsphr

That is the entire point of the Nexus devices? Seems like a waste if it is only distinguished by the fact that it just gets the update faster.

proxus01

Some user do not want to void their warranty but flashing custom rom's to fix things that Google fixed months ago. Some users purchased the phone because of other reasons such as the larger screen or ICS. There is no disclaimer that says by purchasing this phone from Verizon that you will be responsible for breaking the warranty and flashing a custom rom to fix your problems months before Verizon finally gets around to releasing the change. IMM30B was released by Google in early Feb 2012. Almost 3 months ago they fixed the wifi boot loop issues, call problems, etc. A ton of features that fixed many bugs that make the phone unusable. There is absolutely no reason why Verizon why had to stop the OTA from being released and for 3 months have dissatisfied users who still have a warranty. Again I stand by my statement, Verizon destroys the Android experience.

GameDiversity

My experience with the Verizon Galaxy Nexus has convinced of two things: 1) I only want Nexus devices - I don't want skins and 2) I am buying the next one directly from Google.

Tidbits

I will buy one if Verizon got another one.

There is a large misconception on what a Nexus is, and has never been corrected by Google.

a GED is a GED. A Verizon Galaxy Nexus is much like a G2X as is a Nexus One.

Try and figure it out :smileyhappy:

GameDiversity

Tidbits,

Say more: a) what is the misconception, and b) what is a reasonable expectation?

My expectation is that if I buy a GN directly from Google on a GSM network, I will receive a) more timely updates directly from Google, however, b) it is possible that the poorer call quality and speed from the GSM Network will offset the benefits of the more timely updates. Are these fair expectations?

If so, I am at a place where I am willing to determine if, in fact, #a is greater than #b for me.

Thanks,

Tidbits

Google has NEVER said their updates would be timely. This also has nothing to do with a GED(Google Experience Device for those who don't know) which for example G2X is.

This is a result of die hard fan ohs spurting out things and Google not communicating and correcting what is being said.

sruhs

I've been a verizon customer for over 10 years and I'm getting fed up with this(deleted content to comply with VZW ToS). just send it out to everyone or give them the option to do it on there own. ready to just buy the nexus phone straight from google and probably look for another carrier, who is not as heavy as verizon. Sprint is looking better and better especially if they are looking to charge for data. I don't get it same phone, no car dock with the 3 pin connector for verizon, doesn't show up on my mac, not sure who's at fault for that, and texting pauses with this phone on a regular basis. My friend has the same phone from google and has no problems and there is a solution and nothing is being done. If they can't get the update out just as fast as google, because of network options, then they should have tested for this first thing. It's the most important thing to consumers to have problems fixed with these smartphones and android is known for flexibility with universal charges etc... and you can't get the car dock that google offers. Why buy from Verizon? if now I'm feeling locked like im using an iphone and it's partnership to blame.

Message was edited by: Verizon Moderator

Verizon_Support

Hello Community Members!

We do have the most recent software update to the Samsung Galaxy Nexus here for you! Check out the benefits here: http://bit.ly/twIwDZ. Software updates are always provided at no charge and are delivered over the air.

Thank you!

AdamE_VZW

Follow us on Twitter @VZWSupport

NexusMan21

proxus01 wrote:
You give Android a bad name. I wish you would destroy the Apple experience as much as you destroy the Android experience. O wait Apple doesn't take your crap and they release updates for their phone when then want, with complete disregard to your garbage changes and review to the OS. You don't deserve Nexus devices or any other AOSP phone. Whoever held up the update in this first place should be fired, on the spot. Accountability for the failure needs to be answered.

Apple has control because Verizon paid Apple for the Apple experience; a closed system. Android is full of bloatware because they have the opposite approach Apple does.

kaufkin

Given the statements above are no longer true, (every other Galaxy Nexus in the USA has been updated, with the possible exception of Sprint, who doesn't count) do you have any information about when you will allow the Verizon Galaxy Nexus to join it's brethren on Jelly Bean, he newest update?

Thanks!

Tidbits

kaufkin wrote:
Given the statements above are no longer true, (every other Galaxy Nexus in the USA has been updated, with the possible exception of Sprint, who doesn't count) do you have any information about when you will allow the Verizon Galaxy Nexus to join it's brethren on Jelly Bean, he newest update?
Thanks!

How does Sprint not count? The only Gnexus that has been updated are the ones from the Play Store. There are various other GSM or CDMA Gnex' out there that still have not received the update.

kaufkin

Might I point out that Verizon has the Nexus with v. 4.0.4 and all the

other carriers (except Sprint) are running at least 4.1, Jelly Bean. Thus

sorry, Verizon is at least 2 steps behind.

---

Sent from the Galaxy Nexus.

Tidbits

Again not all of them have it. Only the Play Store versions have been updated. And a select few outside that realm.

commonsense101

I WANT MY SHINY NEW ICONS NOW!!!

cynindesign

Adam, this came out automatically some time ago

rall_g4

commonsense101 wrote:
I WANT MY SHINY NEW ICONS NOW!!!

The board would probably need more info to help you out. What happened to your icons?

cpowell192003

I completely agree Verizon is taking a solid device and turning it into a piece of (deleted content to comply with VZW ToS). Disabled NFC, No 4.1 Jellybean update and don't even start me on their customer service. Verizon is too stupid to figure out that they can't control Android the way they want to. Kinda the definition of open platform. Anything Verizon tries to charge for... like wifi tethering someone makes an app for... a free app. Not to mention they got their (deleted inappropriate content per VZW ToS) handed to them in court over that little stunt.

Message was edited by: Verizon Moderator

Tidbits

NFC was never disabled... the tethering app removal was a block C violation, but the FCC also ruled if you are under the old terms you have to pay for it and follow the old terms. Also Google has yet to submit an update to Verizon so the delay right now is Google. By Google not submitting it and if they are finished with it then that means it's in Qualcomm's hands.

FYI I am running AOSP and there are bugs especially when you turn off your device for any reason. I could go on about the problems but I fixed a few and submitted them to Google as well as a few other devs.

Tidbits

Here's something from JBQ on the complexities on development. Stuff happens...

https://plus.google.com/112218872649456413744/posts/GmewLqEFnLo

DoctorDeDroid

the reasoning behind this ***p is simple: the guy (or more likely marketing committee) who is responsible for this isn't going to get fired... they are going to get a BONUS because this makes us fools who stay with this company double down on their terms and get a new phone so we can have an updated os! This helps them because they can push us off the older less lucrative service agreement and lock us in for two more years. That's why.

ritsbits1212

Most updates are niether released or pushed through because it is Verizon's influence to make it happen. They are pushed out by the manufacturor as they are created. Now if Verizon has played a role with that manufacturor to delay that update I can almost guarantee it's because they foresee an issue with it.

More Android updates then I can count have caused some major issues with their devices, and they're subsequent manufacturor's push them on through anyway. But like we are experiencing here, it's not the device's company that recieves the call from a ticked off consumer, it's the Cellular Service company they got the device from.

So if you don't get your update the very moment it's expected to be released, take a breather, and consider whether it was in your best interest to not recieve it. You'd have far worse things to say if they pushed it through unprepared and it ruined your phone.

cpowell192003

Verizon delays app releases when they have a paid service for the same thing. Just like with google wallet. Verizon is dropping Isis soon so it has banned google wallet from the Nexus. Google wallet works fine on the Sprint Nexus by the way which is also a CMDA device. A native google app on a google phone. But Verizon wont let it through...hmmm. Secondly screw (very moment) Verizon can't get the update out within the same month or two months. You cant get a google update on a google device within the same month. Side note- Really don't think google is going to push through an update that would ruin one of their devices. That should be Verizon's first priority is to get out the latest software updates to its highly under-valued consumers. But no, Verizon's first priority is how they can make those undervalued consumers pay for something else that is free on the same platform for other carriers. It seems like instead of providing the best service Verizon is constantly trying to twist extra dollars out of consumers with providing anything of real value.

Tidbits

Wallet is exclusive to Sprint. So Verizon couldn't use Wallet even if they wanted to we have already been through that multiple times. Facts are on Sprint's pages that it is EXCLUSIVE to them. So that debunks your whole post with that fact.

nexus_truth

Its actually not exclusive to Sprint. The GSM versions of the Nexus also support Wallet. Wallet also works pretty good on Verizon if you have the app.

Tidbits

https://community.verizonwireless.com/thread/780303?start=20&tstart=0

start at page 3.

nexus_truth

Verizon is suppose to be releasing its equivalent of Wallet in the 4th quarter called ISIS. There was a way to download Wallet on the Verizon Nexus from Market before it switched to Play Store. I don't know if it is still possible since I've had it for 6 months and had no reason to try to download it again.

The only reason its exclusive on Sprint is because Verizon wants nothing to do with Wallet; they are afraid it'll compete with ISIS.

Here are screenshots from my Verizon Nexus that has not been rooted running Wallet.

Tidbits

I have it installed as well. Just because it works doesn't mean it is not exclusive...

Show proof. It was EXCLUSIVE long before Verizon even got a Nexus. Sprint was touting it exclusive as soon as they had the chance.

nexus_truth

When I downloaded Wallet it came from the Play Store. I used a method similar to this http://www.droid-life.com/2012/08/03/google-wallet-installable-on-all-of-verizons-nfc-phones-getting-it-to-work-another-story/

AZSALUKI

DoctorDeDroid wrote:
the reasoning behind this ***p is simple: the guy (or more likely marketing committee) who is responsible for this isn't going to get fired... they are going to get a BONUS because this makes us fools who stay with this company double down on their terms and get a new phone so we can have an updated os! This helps them because they can push us off the older less lucrative service agreement and lock us in for two more years. That's why.

that's a stretch. you're on a 2 year contract. you're not even eligible for an upgrade until more than a year from now. by the time you are, there will be another update and even with JB, your OS will be outdated. there is nobody with a vzn nexus that is upgrade eligible, and that they can sign to another 2 years, by delaying this update. JB is 2 months old. verizon has never pushed in update of android within 2 months of it's release. the nexus will get the update before any other verizon device, but verizon has always taken their time in testing (and loading bloatware). heck, they didn't even launch the gsiii until after everyone else.

DoctorDeDroid

Perhaps I should have put it differently, and with the "this is a conspiracy theory" disclaimer:

I don't honestly think that Verizon (or any other carrier) has any incentive whatsoever to even issue an update. FORGET the iPhone. That's under Apple's total control. But you said it yourself: "... your OS will be outdated..." and so you're more likely to get a new phone... and if you do that, you renew to another two year contract because you don't want to pay $700 for a phone.... but you do anyway because according to others, the price of your data plan etc. contains a small tax which over the life of your contract makes up the $500 you didn't have to pay. If you have a phone capable of running the latest and greatest Android... the incentive to upgrade the phone is diminished (at least from my perspective...)

We have a pure android phone... what's the hold up? The Nexus is sold as something that is supposed to get timely updates... hasn't happened. Some technical issue? Evidently not for the GSM versions. Sprint is CDMA and the radio is evidently good enough although they weren't all that quick out of the gate either. I can't imagine what sort of technical hold up there could be at this point.

jnierstheimer

Sadly since they are forcing people off their grandfathered unlimited plans you are going to be more pissed off. They block wallet for their anti- competitive ISIS, their updates are real slow in coming. They are going to force users in a shared data plan that costs more. My family is going to start dumping them in December when our first contract is up. We are going to Straight Talk.

Also I could not believe the lies that the sales people tell me. They say that you can't get a better more powerful network. If this is true Verizon why can't you have unlimited data like the rest of those supposably sucky networks like Sprint and T-Mobile? Straight Talk kicks your ass in service and still you claim to be better. How is being overcharged for less better. Verizon needs a disillusionment. Customers that have stuck by you for years and this is how you repay them. You are a company with no heart. A empty money hoarding shell. Get back to reality Verizon before it is too late and you lose customers you can't get back.

DoctorDeDroid

WARNING: THIS IS A CONSPIRACY THEORY

To account for this inexplicable delay in getting JB to the GNEX users, not to mention the stone-dead silence from the running-dogs of VZW customer service, I've come up with another one....

I believe that the reason the GNEX on VZW has yet to get the JB update is that Isis won't work on it... probably. i.e. Maybe it's improperly designed or maybe they are counting on a depricated api... who know.... My point is I'll betcha that Isis is broken on JB.

Ann154

Or maybe the two Verizon Wireless included applications don't function well on Jelly Bean.

Not that I care one way or another. I still disable them.

DoctorDeDroid

I'm still wondering if the (deleted to comply with VZW ToS..please keep your post family friendly) that run VZW have figured out that their customers are mad enough to (deleted content)... and that sitting there, saying nothing, with their (deleted to comply with VZW ToS) is perhaps the main reason why.

Message was edited by: Verizon Moderator

DoctorDeDroid

So I guess that means we're not going to get any ^^^^^ official statement about this shameful delay...

reasonable

Brent72

I love how so many of the messages on this forum are "edited" by Verizon Moderators. Maybe instead of censoring all these posts they could share some insight as to why we're getting ****ed around with no JB update while every other Nexus on the planet is getting it.

Tidbits

Isis would work on the Nexus. It is no different than Wallet... All the framework is already built into Android and ANY wallet type app would work using it.

The radios need work. The old ones work for some and not for others. The new one works for some and not the others. The old ones work better for me and the new ones gives me problems here and there. They need to fine tune the radios.

commonsense101

or maybe the people that are upset about a software update are too dumb to understand what ToS is and how to read

Defenestratus

So somehow Verizon has figured out a way to shoe-horn out of Google Wallet and block it even on my AOSP Jelly Bean ROM'd Gnex. Thats unfortunate as ISIS isn't even available yet. Furthermore, I don't like being forced to use what Verizon says I should use on MY smartphone.

Therefore - I have decided that when my contract is up, I will not be re-newing it. It will be sad to see LTE go - but I'm not going to stand for my unlimited data going away on top of being dictated which NFC Wallet app I have to use. Its wrong and as a consumer I'm not going to take it anymore.

I also suggest that everyone that is upset with Verizon and this Google Wallet fiasco to file an FCC complaint online. Disabling Wallet is a clear violation of their LTE block acquisition terms with the FCC.

http://www.fcc.gov/complaints

Duke2106

I don't care what verizon says, they ARE blocking this app!

Thank goodness for sideloading, bite me, verizon!

readyfireaim

Verizon is a slippery company: They pushed the "Droid 3" as a great phone. Surprise!!! 5 months later, "Here's the DROID 4!!!!".

Verizon sells the GN as "Pure Google experience!!! Timely updates!!!". As soon as the Galaxy S3 hit the shelves, you might as well be rocking a Motorola Star-Tac.

The Data sharing scheme will cause me to leave when the contract is up.

Tidbits

Motorola is the one who makes those devices... A Google experience isn't what you think it is.

Here's a Google Experience device that people don't realize it is one. LG G2X, the G1, the MyTouch. What do they all have in common? Bloatware which people believe a GE doesn't have. They were all updated by Google, and were not always in a "Timely" manner. People brand something without knowing what it actually means.

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