Verizon phone not working on a different carrier

leomendoza
Newbie

Hi, I have been a verizon customer for about 20 years, but I needed to cancel my account and switch carriers, now that I am with a different carrier, my daughter's phone can not make calls to landlines.  It is a galaxy s3 (verizon).  Can you please help me unblocking it so we can use it with the other carrier with no problems?  Thank you

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vzw_customer_support
Customer Service Rep

We're definitely saddened to see you leave us leomendoza! Unfortunately we do not unlock wireless devices for use with alternative carriers. My apologies that the listed device would only have activation availability with Verizon Wireless. Please keep us posted if we can assist with any additional concerns in the future, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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