Is anyone having issue in not having vibration notifications working with the Verizon Message+ app? I have my setting set to Vibration always on. I receive vibration notification with other apps. Is this just a software issue with the Message+ app?
I have the same issue. If the phone is set to vibrate I don't get the vibration which an incoming text message and the led does not blink. If it's set to sound on they both work and if the phone is on silent the led works. It seems that there is something broken when the phone is set to vibrate while using messages+. Seeing as how it works fine with other apps I believe it's a messages + issue.
switch to the default app, i did years ago.
hockeycoach761, I use the Verizon Message + app on my own Android Smartphone. Hearing that your Message + app is not vibrating when you're receiving notifications greatly concerns us and we'd like to get this resolved for you. Just a few questionsto ask of you. How long has this been happening and has the Message + app ever vibrated on your device when you're receiving notifications to it?
RobertC_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Is this thread still open? I have the same problem. Cleared cache, disabled and restarted and reenabled app to no avail. I need a message app with a repeat feature, and of course vibration. Samsung Message used to have this feature, but now it appears that the Verizon Message + app is my only choice--and now it won't vibrate. Please resolve this issue. Thanks. I will answer VEX Support questions. Vibration worked with this app on my previous phone, the S6, but never worked with my newly purchased 8+.
Sorry, auto correction screwup, "I will answer VZW Support questions."
We realize how important it is to have your notifications working to let you know when you receive a text. Texting is used so frequently in our daily lives. Let’s work on this together and start off by checking some of your settings. Please go into the Message + application, then go to Menu (lines in top left corner), and then Settings. Please select Vibrate and tell us what option is selected. Is your Driving Mode turned on? Is your “Notifications-Display message notifications in status bar option checked on (enabled)?
I apologize as my post just now was missing my signature.
SeanC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Vibrate is set to "Always," driving mode is off, "Heads Up Notification" is checked.
Thank you for troubleshooting with us, we really do understand how important it is for your notifications to work. We will continue troubleshooting this issue with you. The next step in troubleshooting would be to have you reset all settings on the phone. Follow the link for instructions: http://vz.to/2pXJK7i
Ralpht_VZW
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Reset settings, Vibrate is set to "Always," driving mode is off, "Heads Up Notification" is checked. Still no vibration.
I am having the same problem with message+
RICLAC20, we realize how important notifications are in our customer’s daily lives. The timing of knowing when an important text message comes in is critical. Let’s continue to work together to get this issue resolved. Have you completed the steps I recommended previously to another customer with the same issue? These include: Please go into the Message + application, then go to Menu (lines in top left corner), and then Settings. Please select Vibrate and tell us what option is selected. Is your Driving Mode turned on? Is your “Notifications-Display message notifications in status bar option checked on (enabled)?
Yes. Did all the steps. I even deleted the app and the data and
reinstalled. No luck. Still does not vibrate.
On May 11, 2017 4:49 PM, "vzw_customer_support" <forums@verizonwireless.com>
RICLAC20, we want to find a resolution to this issue ASAP. Is your Driving Mode turned on? Is your “Notifications-Display message notifications in status bar option checked on (enabled)? Can you please test it while in safe mode and notify us if it works properly? Here are the steps to enable safe mode: http://spr.ly/658289g8i . This will allow us to see if the issue is caused by the device itself or a third party app.
In answer to your questions: No, Yes, and your link for safe mode is only
an error message.
On Fri, May 12, 2017 at 7:54 PM vzw_customer_support <
