Visual mail on Samsung not playing messages

[creekesl1]

Voice mail doesn't work.

[vzw_customer_support]

I'm sorry you've been having issues with your Visual Voicemail. To get a sense of what the problem is, can you share what happens when trying to access it? Also, what is your zip code where you're having trouble? 

-John

[vzw_customer_support]

Hello, creekesl1, I'm just checking in to see if you still need assistance with your Visual Voicemail. If so, would you mind sharing additional details as to what's not working? What happens when trying to use Visual Voicemail?

-Lauren

[vzw_customer_support]

Hey, creekesl1, I'm just checking in to see if you still need assistance with your voicemail. If you do, please don't hesitate to reach out.

-Lauren

[Rickeysm]

Yes my voice message hasn't work at all. I just got it back and sill not getting it. I don't have time to go though like 15 25 message in and hour.

[Rickeysm]

I join  the site now what.

[vzw_customer_support]

Hello Rickeysm! I'm sending you a Private Message here so we can assist.

-Josh