Voicemail symbol won't go away

Mr_Damage
Newbie

The voicemail symbol can't be cleared. All voicemail is deleted, & none saved. Restart of the phone doesn't do anything. On startup, the phone gives audible alert as if there's new voicemail, and the "New voicemail, dial *86 and time" comes up. But there's no voicemail. Took phone to Verizon store, they couldn't solve it, said they'd never seen that before.

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Ann154
Community Leader
Community Leader

Re: voicemail notification but no messages

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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