Child Item

Site Totals

61410 Questions Answered 270 Categories

Voicemail won't automatically refresh and won't refresh when I try to do it manually

For the past few months I've been having issues with getting voicemails. My voicemail won't refresh automatically and most of the time when I do it manually, it spins for a long time before either doing nothing or brining up error code 9007.

Samsung Galaxy Note 10+

Zip code-43103

I'm on wifi 99% of the time as I work from home and rarely leave.

This has caused me problems multiple times now where I didn't get important messages.

Comments

Verizon_Support

I know how bad this can get without that functioning. I located another Samsung user experiencing the same

Below it recommends.
Go to setting applications > applications manager > top right click more than first option > show system apps > scroll down to voicemail.
Force stop, confirm, then data clear data confirm.

Power phone off turn phone on call yourself and leave yourself a voicemail.

https://community.verizon.com/t5/Samsung-Galaxy-S-Series/Why-has-my-voice-mail-stopped-working-after-an-update/td-p/896117

Let us know if this helps or not

-David

maryvandalen

TRY THIS.

Go to Settings-Apps-Voicemail, scroll down to Battery. Turn on UNRESTRICTED. E-Mail, Text and Phone are all unrestricted. The other settings, Optimized, Restricted, etc. are for battery useage. IMHO, I think the VM app button "goes to sleep" after a bit and probably is supposed to "wake up" when a VM comes in but it isn't.

I made all the suggested changes and nothing worked for mo0re than a day. I made this one change and by the tome I closed the Settings App and went to my home page I had notifications of VMs and when I clicked on the app button they immediately popped up.

VZ_Donna

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Child Item