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Voicemail

Chenellebecker1998

Hello,

Ever since i had switched my phone, my voicemail does not work. It says that my services doesn't give me permisson, but it was working on my last phone. So now i can't go onto my voicemail. Do you need to reset it? Or how does this even accure?? Please get back to me ASAP! Thanks.

-Chenelle.

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Verizon_Support

We want you to be able to access your voicemail. Are you attempting to access your voicemail by dialing *86 or are you attempting to access your voicemail through the visual voicemail application?

HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Chenellebecker1998

I'm using the regular voicemail.. Where i either call my phone number, or

push 1 and it dials to my voicemail, but its not working...

*_{Chenelle [Removed]} *

On Fri, Dec 16, 2016 at 10:33 PM, vzw_customer_support <

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Verizon_Support

Thank you for cofirming Chenellebecker1998. We want to continue working towards a resolution. If someone calls you and you do not answer, are they able to leave a voicemail on your line? What happens when you open the voicemail app on your phone?

RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Chenellebecker1998

I think someone can leave me a voicemail, but when I try to open my

voicemail, it says, "your service does not allow u to make this call" then

hangs up. I was able to check my voicemail before, and then since I

sswitched phones, it doesn't let me.

On Dec 19, 2016 1:09 PM, "vzw_customer_support" <forums@verizonwireless.com>

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