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WIFI CALLING DOESN'T ALWAYS WORK

I have WIFI calling turned on and connected at home but when the Verizon signal is weak I still have some trouble making and receiving calls! Isn't WIFI calling always supposed to make/receive calls when connected to a WIFI signal?

Been trying to figure this out for several months now so hopefully someone can help.

I have an S10e.

Thanks, Mike

Comments

Verizon_Support

We want you to be able to utilize Wi-Fi Calling whenever it is needed. The Wi-Fi Calling should work (after being activated) even in areas with no service. If it is experiencing issues, then it is most likely related to the device itself or the Wi-Fi network. What specifically happens when trying to make and receive calls? Does this happen when connected to other Wi-Fi Networks for Wi-Fi Calling as well?

micselafey

What I've noticed is mostly at home if the cell signal is weak I have trouble making/receiving calls sometimes. I have WIFI calling turned on and connected but I rarely see the WIFI calling logo. And the other day the cell signal was in and out and I had trouble with a few calls. It seems that the WIFI calling feature never took over the call. It should have in this case right?

Verizon_Support

It should in this case. What speeds do you receive when connected to your Wi-Fi?

micselafey

Between 50 - 70 mbps.

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