When trying to update S4 SW from 4.2.2 to 4.4 I click SW update and am told status was last checked over 2 years ago and when I check now I'm told SW update is temporarily unavailable. This happens every time.

[Golferdow01]

Ideas?

[Snn5 · Accepted solution]

Try the Verizon Software Update Assistant or Samsung Kies with the phone attached to USB on PC.

[Golferdow01]

Kies worked perfectly albeit I had to restore factory settings because a phone error message was appearing perpetually. Thanks!