When will Note9 update occur?

GLEASON_CODY4
Enthusiast - Level 1

When will the note9 get the android pie update

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5 Replies
vzw_customer_support
Customer Service Rep

Hi GLEASON.CODY4, 

Thank you for messaging us here today.I know how important it is to make sure you are on the latest and greatest software update. Updates are pushed out from the manufacturer. I recommend taking a look at Samsung forum where you are able to stay up to date on the software and any new communication that may be announced.(http://spr.ly/6588ERP3q)

Is there anything happening with your phone at this moment? I want to make sure you get your concerns addressed. 

 

 

 

 

JenniferL_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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JOSMON23
Enthusiast - Level 1

firmware updates are pushed out by the carrier not Samsung

Joeedwards89
Newbie

Yes they're pushed up by the Carrier, but then Verizon needs to get it and make sure they work for their particular models of the phone. Just in case for some odd reason it doesn't work with their software they've installed.

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jrh4054
Specialist - Level 3

I don't understand why you people are so anxious to get these major system updates.. They often do much more harm that good to the devices they install on.  Read the first four posts in the S9/S9+ community.

bearone21
Legend

yep, they wonder when they'll get it, then whine when something doesn't work right.