I know there are many threads on this topic already. I'm getting sick of not hearing anything from any Verizon representative. I just got a text 2 days ago from Verizon saying my bill will be ready on such-and-such date. Can I tell them that I have no information regarding that issue like they do about the update? This is ridiculous and if something doesn't happen soon I will be switching carriers. The nougat update is one thing , but to go months without our monthly security updates is ridiculous