When I work from home - which is often - if I make a call or receive a call - I can hear the caller fine - but they cannot hear me. They say I sound like an alien and they only hear garble. I walk around the house trying to find a "spot" where they can hear me - and it works for a little while then it starts the garble again?? This is interfering with my work as I can't call clients because they can't hear me. I am not making "wi-fi" calls - but am connected to wi-fi when making and receiving the calls?? I have a Samsung Galaxy 7. My husband's phone doesn't have these issues - he has a different android phone.
Thanks!
KYWOLF820,
We definitely want to make sure you have the service that you need. When did this begin exactly? Are you aware if HD Voice is enabled on your device? See how to check here https://www.verizonwireless.com/support/knowledge-base-203684/.
AdamG_VZW
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