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Anyone else had any issues with their external speaker not working? Speakerphone, any media sounds, ringer sounds - not working. (The normal phone speaker does work though so if I get a call, I can hear through the small speaker at the top of the phone). I've tried turning off bluetooth to make sure it wasn't connected to something, nothing is in the headphone jack, etc. Phone hasn't been dropped or anything - just had the speaker stop working suddenly a few days ago and very frustrating that I can't get any external sounds to work. Relying on vibration for notifications, rings is not very effective for me. Any thoughts, ideas, suggestions would be appreciated! Thanks.
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Thanks for your response Bobby. I also chatted with support online and they walked me through a few things to try to correct the problem, but none of them worked unfortunately. So - they are sending me a replacement to swap out my current phone with a new one. Thank you.
Your support is here for you tkerrins. We want your device to work properly. Were there any changes to the device before this happened? A new application or software update? Please get back to us and we will help! BobbyN_VZW
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Thanks for your response Bobby. I also chatted with support online and they walked me through a few things to try to correct the problem, but none of them worked unfortunately. So - they are sending me a replacement to swap out my current phone with a new one. Thank you.
My S7 Edge seems to be working properly.
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