Why am I not receiving texts after porting?

ROBSIM10
Newbie

Hi, I'm not receiving texts from many people. I can make phone calls and i receive some texts and i am having a hard time resolving this issue. I switched from my Straight talk SIM on an HTC one S to my new phone

I have tried 3rd party apps, resetting phone and network, disabling +messages, uninstalling skype.

Any other suggestions on how to fix this issue?

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SuzyQ
Community Leader
Community Leader

If you ported your number from Straight Talk and it's been less than 3 days, it may be the port has not fully completed.

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SuzyQ
Community Leader
Community Leader

If you ported your number from Straight Talk and it's been less than 3 days, it may be the port has not fully completed.

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vzw_customer_support
Customer Service Rep

 ROBSIM10, we want to ensure you get the assistance you need. Have you contacted Straight Talk? They can be reached at: 877-430-2355. KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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