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Why are my group texts to iphones failing?

My S3 won't send group texts when iphones are included. My phone tries to send for a long period then eventually gives me a "Failed" result. This happens when replying to a group text sent from an iphone and when creating a new thread with multiple iphones in the group.

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Verizon_Support

Hi there BBishopFla!

Making sure you stay connected to all of your buddies via group messaging is definitely important! I'm sorry to learn that you've been having some challenges regarding group messages that include iPhone users. Let's make sure we get down to the bottom of this!

Did you happen to have an iPhone prior to your S3? If so, access your Apple ID at appleid.apple.com and remove your phone number from the iMessage option.

Are you able to have one iPhone member turn off their iMessage (http://vz.to/10NjER1) and try to include them in the group message. What happens?

Thanks!

MelissaM_VZW

Please follow us on Twitter @VZWSupport

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