Why are there two wifi icons?

Huertar1
Enthusiast - Level 2

One on the left side(not normally there)...other normal one on the right.

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Huertar1
Enthusiast - Level 2

No worries. I'm not worried about it any more.

TY.

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SuzyQ
Community Leader
Community Leader

The one on the left might be a notification that other wifi is available ... do you see anything in your notifications about wifi if you swipe down the notification bar?

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Huertar1
Enthusiast - Level 2

Hi.

thanks for the help.

No.

I don't see any notifications for other available wifi signals.

It's just there...might have to do with calling service?.not sure.

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SuzyQ
Community Leader
Community Leader

Can you send a screenshot with both of the icons showing?  It might help us to figure out what they are for.... 

Just press the power and volume down buttons together to take a screen shot, then upload it by tapping the "Insert Image" Icon when you are composing a reply to this message. 

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Huertar1
Enthusiast - Level 2

I tried to..but it looked like the site rejected it...I'll try again here.

TY.

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Ann154
Community Leader
Community Leader

You have sign into the community forum directly to post an image. You can't sent it via email reply to post notification.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Huertar1
Enthusiast - Level 2

No worries. I'm not worried about it any more.

TY.

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vzw_customer_support
Customer Service Rep

Huertar1 we want to make sure you know what the Wi-Fi icons are. For clarification, what kind of phone do you have? Do you see both of these icons when you have Wi-Fi turned off or only when Wi-Fi is on?

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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