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Let’s get your phone screen unlocked pronto Al. Your phone screen should unlock if you are entering the correct screen password/pattern. If the password/pattern you enter is not working you can access the phone by doing a Factory Reset; keep in mind that this option will delete every thing in your phone and if you do not have your data/pictures/contacts backed up you will not be able to recover. To Factory reset please follow the steps at this link: http://www.verizonwireless.com/support/knowledge-base-104024/
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
http://www.verizonwireless.com/support/knowledge-base-104024/
Let’s get your phone screen unlocked pronto Al. Your phone screen should unlock if you are entering the correct screen password/pattern. If the password/pattern you enter is not working you can access the phone by doing a Factory Reset; keep in mind that this option will delete every thing in your phone and if you do not have your data/pictures/contacts backed up you will not be able to recover. To Factory reset please follow the steps at this link: http://www.verizonwireless.com/support/knowledge-base-104024/
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
http://www.verizonwireless.com/support/knowledge-base-104024/
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