Why can't I activate Advanced Calling on my Note 4?

[jdh2205]

I've tried to activate Advanced Calling on my Note 4 with the newest update from the settings app (I haven't updated it since I bought it a week ago) and I hit the red Activate button and it just gives me this message "We encountered a problem activating Advanced Calling 1.0. Please try again later." I've tried a few times now to no avail. Please help me out!

Thanks in advanced.

[mama23dogs]

Samsung has been promising to activate advanced calling for months.

it was supposed to arrive with lollipop...nope.   none of the subsequent updates have advanced calling either.

i Suggest you bug Samsung.

[MiiHere]

You can try and activate it online. Search Verizon for advanced calling and you'll find a link, you just need to be signed in. Keep in mind it can take a number of hours for the service to actually activate after you enable the feature.

[jdh2205 · Accepted solution]

I figured it out! You need to make sure you are connected to LTE/CDMA network and not Global!

[MiiHere]

I have Global on and advanced calling. Do you have trouble getting 4g?