I cannot get any to download. I have cleaned out a bunch. Verizon Wireless Customer Support
I finally got it to work late last night. I cleared the cashe on all apps,
then turned on my WiFi & now we're good.
Thanks for your assistance.
On Oct 30, 2015 7:51 AM, "Verizon Wireless Customer Support" <
VegasCharmer,
Being able to use apps is crucial with any device! We want to make sure that works awesome for you. What happens when you try to download an app? What type of device are you using?
AndrewT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you!
I have the galaxy S5.
When I go to the play store and click am app to download, it looks like
it's downloading but never gets there. Just keeps running. No little icon
on the top of my home page to show it's downloading either.
***hope I'm using the right terminology
On Oct 28, 2015 6:17 AM, "Verizon Wireless Customer Support" <
That's a huge help! I really appreciate the details. Let's get the Play Store back up and running. When did this start? Can you think of any changes around that time? Is it the same for all apps?
I've tried about 5 apps, nothing works.
I cannot think of anything different that happened. I noticed it about 3
weeks ago.
Oddly enough I can download apps via Amazon. This leads me to believe it's
the play store & not the phone.
On Oct 28, 2015 7:21 AM, "Verizon Wireless Customer Support" <
VegasCharmer, I want to make sure that you're able to download new applications from the Google Play Store without any issues. When your trying to download a new app are you on wi-fi or the cellular network? I would recommend on trying to clear the Google Play Store Cache. The instructions on how to complete these steps can be found on this link: http://www.verizonwireless.com/support/knowledge-base-97265/ Please keep us posted. KevinR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
