I just recently purchased a Samsung Note 3. Initially when I bought it it worked great but then I opted to do the software update at which point my phone now doesn't even take calls inside my house I contacted Verizon who told me to do a phone reset which I did but that did not fix the problem I then went and got a new SIM card and that did not fix the problem either the Verizon store told me to get a new replacement phone so I ended up calling the company that I got the note 3 from and they sent a new replacement out it worked great until I again downloaded the new software because the message keep kept keep coming up. So now I have a phone that I cannot even talk with in my own house I have to step outside my wife on the other hand has an iPhone 6 who gets great reception in the home. From what I have read on the forums I am NOT the only person with this issue. Verizon do you have a fix for this and what can you do to help make things better for your customers.
