Child Item

Site Totals

61487 Questions Answered 271 Categories

Why can't I send or receive pictures through MMS on my Galaxy S7?

Can't send or receive pictures through MMS on Galaxy s7. Picture appears in Google Messenger with caption " Not Sent. Tap to try again". Mobile Data is on, signal is good, running Android 6.01 with last update, tried rebooting phone. Checked APN, which is : "VZWINTERNET". Same problem on another s7 we own. Any suggestions?

Comments

Verizon_Support

Your support is here! We want to make sure that you can message freely.What zip code are you in? When did it start? Let's figure this out. BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

WALKOC76

Zip code 97268. Problem started a few months ago.

Verizon_Support

Thank you for providing the ZIP Code. I am not showing any issues in the area. Were you previously able to send/receive pictures? Are you using the default messaging application or Message+?

HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Child Item