Why can't I subscribe to Integrated Messaging?

[GalaxyS7user]

I just got my new Samsung Galaxy S7 yesterday.  I am a daily user of Messages+  and Integrated Messaging.  However, when I select to restore my messages, I get a message telling me that I need to subscribe to integrated messaging.  I go into the menu, and the option to subscribe is grayed out.  So now, any texts I send through my computer are not showing up on my phone.  It's incredibly frustrating.  Please help.

[#2 · Accepted solution]

HI  GalaxyS7user ,

Please try this:

1. Go to Applications Manager>Verizon Messages - Select ‘Clear DATA’.  
2. Restart your device
3. Try install again
   

I hope that helps. If not, please let us know.

Thanks,

ALIE

[GalaxyS7user]

That worked! Thank you so much!