Why can't iPhone users receive my text messages?

[Justinwong221]

hi, i am not receiving certain text messages from certain iphone users. I previously had a iphone 4 and i already turned off the imessage on the phone.

[vzw_customer_support · Accepted solution]

Hello Justinwong221,

Have no fear, help is here! I can help with receiving text from iPhone users. I'm glad to see that you have turned off iMessage. The next step is to delete the entire text conversation from your phone and the mobile numbers that you are having issues with and start a new conversation. If the old conversation was originated with iMessage then the issue will not be resolved until the entire thread is deleted on both devices. While this can be tedious, depending on how many iPhone users you know, this is a major step in getting this resolved. Once you have done so then please keep us posted.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

[ejakiyama]

I traded in my iPhone and don't believe the imessaging was turned off.  I am also not receiving text messages from most iPhone users or any messages being sent as a group text.  I went onto apple and unregistered by iPhone as a device, but that didn't seem to have any effect.  I appreciate any help you can provide. I really hope there is something simple I can do and it's not something that all my contacts with iPhones will have to do in order for me to receive messages from them.