Why do I have such a low signal?

gab167
Enthusiast - Level 2

Since Friday,...my phone has been receiving low signal. Yesterday, I switched to Verizon and almost hit my data limit  (6 mgb). I would rather use wireless network instead while I am home. May I ask, how long this will takes?

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gab167
Enthusiast - Level 2

Good morning, Chris! Thanks for responding. I do appreciate it. I have noticed that the problem was not from the phone. It was from the router of my main cable box that had to be rebooted. I did turned it off for a few second and then, turned it back on. The problem was resolved.

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chris1060
Specialist - Level 1

Can you be a little more specific? Your plan only includes 6MB or 6GB? Are you referring to Verizon data network or Wi-Fi? when you say low signal, are you having problems with Internet and phone calls?

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gab167
Enthusiast - Level 2

Good morning, Chris! Thanks for responding. I do appreciate it. I have noticed that the problem was not from the phone. It was from the router of my main cable box that had to be rebooted. I did turned it off for a few second and then, turned it back on. The problem was resolved.

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