Why do I keep getting a media player error?

Shandavistx
Newbie

Phone won't ring, voice mail won't play, and music won't play.

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bd94s10
Specialist - Level 2

You can try booting it into safe mode to see if the issue(s) persists. If it doesn't, it could be a rouge app causing the challenges.

http://www.verizonwireless.com/support/knowledge-base-203892/

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bd94s10
Specialist - Level 2

You can try booting it into safe mode to see if the issue(s) persists. If it doesn't, it could be a rouge app causing the challenges.

http://www.verizonwireless.com/support/knowledge-base-203892/

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vzw_customer_support
Community Manager
Community Manager

It's imperative you're able to utilize these great features of the device. When did this begin? Do you receive any error messages?
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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