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Why does my Samsung S7 keep pausing the voicemail when I listen to the message next to my face and work fine when I listen on the speaker or bluetooth ?

MICCOF26
Newbie
‎05-15-2017 04:37 PM

My Galaxy S7 started pausing the voicemail when I listen to the message near my face however it works fine when I listen to the voice mail over the speaker and or bluetooth

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tikibar1
Community Leader
Community Leader
‎05-15-2017 04:39 PM

There's been several threads about this issue; have you seen this one?

Voicemail pauses when I put phone up to my ear

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