Why does my phone keep losing calls ?

pegsphone
Newbie

I have a samsung S7. Why would I keep losing calls ?

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DigitalRules
Specialist - Level 1

Has this happened ever since you have had the phone?

Do you have "Advanced Calling" turned ON?

Any reception issues with your previous phone?

What phone did you have before?


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vzw_customer_support
Community Manager
Community Manager

Thank you for bringing this to our attention, pegsphone. It is important to us that we solve this issue and get the phone working exactly as you need it to.

When did you begin experiencing this? Is this occurring indoors/outdoors? Have you downloaded any new apps/software updates recently? Please provide a few additional details and I will be happy to continue helping.
SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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