Why is my Samsung S7 falling apart ???

[possumjohn]

ALCON,

My wife's Samsung S7 is literally coming apart at the seams.  The glue that holds the halves together is failing & the halves are separating.  Is there something that can be done to correct this device quality problem?  If a repair cannot be made, can she get a replacement device?

We will be most happy to provide specifics about the device in private conversations/messages.

Thank you for your help with this issue.

PJ

[vzw_customer_support]

Oh no! When was the device purchased? 

DillonY_VZW

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