Why is phone making me wait 15 minutes to send a text reply?

[Compacted-graphite]

My phone is consistently giving me a 15 minute wait time for sending texts, but is not accomplishing the text in that time frame. Why is it making me wait 15 minutes to send a text reply? It kind of takes away the quickness of texting....

[vzw_customer_support]

Having a delay in text messaging is terrible, Compacted-graphite. I use my text messaging as my main form of communication and would be lost if it wasn’t working correctly. Let’s get your messages back up to speed. So I can better understand what is happening I have a couple of questions.  When did this start? Any issues with receiving? Voice and Data working?
JosephEE_VZW
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[Compacted-graphite]

Hi Joseph,

It started a couple of weeks ago. I have fewer issues receiving other people's texts. Sometimes when I grab the 15 minute blue blob and drag it down, the text will "unsend" itself and I will need to resend it. After maybe eight - ten times of trying to move the blue blob, it will sense my frustration and send my text immediately. It happens at home using my own wifi but also using other wifis, and it seems to happen whether I am using wifi or have it turned off. although sometimes if I turn it off, I get a flood of incoming texts.

Yes - never had issues sending or receiving voice. Sometimes data is plugged up using my router (wifi) at home. Periodically I turn the router off and then back on.

I have not taken the battery out of my phone because it is in a waterproof case and getting to the battery is difficult.

Thanks

Dave B.

[vzw_customer_support]

These are all great details you have provided us with, Compacted-graphite, as well as excellent troubleshooting steps.

To confirm, are you using the stock text message app, or are you using Verizon Messages+? Same occur through both apps?

NicandroN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Compacted-graphite]

I think that I am using the stock texting app; whatever is on my main menu screen.

Dave B.

[vzw_customer_support]

I appricate the clarification, compacted-graphite. Does this only happen when you are connected to WiFi? Will the text go through quicker if just on cellular network?
DerekR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!