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Why was the S7 removed from the upgrade program?

As a customer in good standing of almost 10 years, I understood the upgrade program to be an incentive to keep customers with the company. When I recently went to upgrade my S5 to an S7, the website directed me back to the S7 as one of the phones available for upgrade. However, when I looked at it the phone was only available on the monthly plan over the next 2 years. This is a good deal for someone who is just getting a phone and wants a good phone, but can't afford the large sticker price. But for someone who has been a customer for a long period of time, this just doesn't make sense. I use my upgrades as a means to provide phones to the young ones in my family just getting phones so they have good phones. But now I will be rethinking this, as there's no way I will be paying that amount for a phone for a pre-teen or teenager and my phone is perfectly fine for me for some time to come.

Comments

bearone21

yep, unless you pay full price......new every 2 has been gone for a while.

fwiw:

ive been with verizon back to gte days!!!

Weth

You were always paying the full price of the phone, the cost was just hidden in the fees. If you add up the old $99 or $199 price, and then add the $20 extra fees added, it essentially equals the full price divided by 24 payments.

cyrilia09

Maybe I'm not understanding correctly, but you're talking about staying on the grandfather'd plan (wasn't it called "More" or something)? When I ordered mine online in February it gave me the option of switching to the monthly program OR keeping my existing More plan. Did yours not do that?

bearone21

i had the option but was still in contract, monthly payment is close to the same with old plan.

full coverage insurance went up a buck or 2/per phone.

rcschnoor

The Verizon Plan does not give you the option for discounted upgrades in exchange for signing a new contract. The More Everything Plan does give you the option.

Regardless, what has been stated was that you WERE paying the full retail price of the phone even if you got it at the reduced cost for signing a new contract.

For example: when purchasing a contract phone for $200, your line access fee on the More Everything plan will be $40/month for the 24 month term of the contract. If you had made that purchase on payments(Edge/DPP over 24 months), your line access fee for that line would have been either $25(under 8 GB data allowance) or $15(8 GB or more data allowance)/month for the 24 months depending on your data allowance. THAT is a savings of either $360 or $600 over the 24 month term on your service cost. When under service contract on the Verizon Plan, your line access fee is $40 for a smartphone. If not under service contract it is $20. Over 24 months that is a savings of $480 on the cost of your service. Considering the BEST discount you will get when signing a service contract is $450 and your activation fee is $40 instead of $20, that is a MINIMUM savings of $50 by paying full retail price.

Of course, you should do what you feel is best for you.:smileyhappy:

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