Since the most recent update my Note 4 will not download attachments in emails.
Any advice?
AnitaLM,
You’ve come to the right place, help is here. I understand how important it is to be able to view your entire email. Let’s get to work. Describe what is happening when you try to open an attachment? Additionally, what errors appear?KatiM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I receive emails and am able to open them but most of them only show a portion of the email.
Before the recent update, I could hit the "load more" button in the bottom left corner and the full email would come up.
Now when I hit load more I just get the blue circle and it never loads.
Thanks for taking time to troubleshoot, AnitaLM. Are you using the Email application or Gmail? YaleK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am using the email application. I didn’t have problems with it until the most recent software update.
AnitaLM, we know how important emails are. Have you removed the email account from your phone and then re-added it? Another suggestion is to use your email provider’s app if they offer one in the Play Store.StevenG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I am also having the same problem since the last update. Open mail and when you hit load more it just shows the spinning circle and never finishes loading the email.
The email functioned fine before the update.
