Why won't my Samsung Galaxy S5 send or receive mms messages?

[Brittni91]

Samsung Galaxy S5 will not send or receive mms

[vzw_customer_support]

Let's make sure we get your picture messages working, Brittni91. Have you previously been able to send/receive MMS? Are you connected to cellular data when trying to send/receive MMS? What happens if you try to send a MMS?

AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[trentg · Accepted solution]

I send sms and people certain people don't receive them..but if I switch to mms via "add slide" the sms switches to mms and goes through

[Brittni91]

Never able to send/receive MMS. Using WiFi and or data plan. Msg received "service not activated on network."