Why won't my device stay connected to bluetooth in my car?

[BethfromNJ]

Since the Kitkat update, my G5 won't stay paired with my 2013 Subaru Forester. It worked perfectly before the Kitkat upgrade!  I can pair the device and it works perfectly until I turn off the car. When I restart the car - no connection. Any ideas?

[BethfromNJ]

Of course I meant Lollipop upgrade....

[BethfromNJ]

ANYONE?

[vzw_customer_support]

BethfromNJ,

Let's get your bluetooth back on track.  Are you able to connect another bluetooth successfully to your car? Have you attempted to put your phone in safe mode http://vz.to/1Fa63p0?

EmmaM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[BethfromNJ · Accepted solution]

I contacted Subaru and they suggested that I clear out all the information that was stored in the car radio and start from scratch.  That worked!  I am driving hands free!  Thank you for your suggestion.