Will Verizon release Multi-Window for the Galaxy S3?

Samsung intended for the Galaxy S3 to receive the Premium Suite upgrade. Verizon decided not to release it with the 4.1.2 update. People in other countries who own the Galaxy S3 did receive it as intended. My question is, will Verizon release the Premium Suite for the SGS3? I am not asking when....I am asking will it ever be released?

I am not the first to ask this question....take a look here and you will see that Verizon did not reply: https://community.verizonwireless.com/thread/793833

So...I am asking again....please do not ignore your client base!

Accepted answers

XCON

Good news!

http://androidcommunity.com/verizon-galaxy-s-iii-update-bringing-multi-window-best-shot-and-more-20130529/

All comments

XCON

Verizon, your silence is not surprising...though it is aggravating.

unknown

XCON wrote:
Verizon, your silence is not surprising...though it is aggravating.

First off to get an answer from Verizon simply dial 611 and talk to customer service/tech support/sales and they can give you your answer.

Please note this is a peer to peer customer forum, we are not verizon employees just customers that can assist with phone issues we have encountered and the fixes we used. we are not tech support.

Call verizon and ask that question asking it here will not do you any good.

Good Luck

XCON

Elector wrote:
XCON wrote:
Verizon, your silence is not surprising...though it is aggravating.
First off to get an answer from Verizon simply dial 611 and talk to customer service/tech support/sales and they can give you your answer.
Please note this is a peer to peer customer forum, we are not verizon employees just customers that can assist with phone issues we have encountered and the fixes we used. we are not tech support.
Call verizon and ask that question asking it here will not do you any good.
Good Luck

So who is this? They seem like a representative of Verizon claiming to have hours of operation:

https://community.verizonwireless.com/people/vzw_customer_support

I took your suggestion and called 611. The analyst who answered said he never heard of Premium Suite or Multi Window. He then called Samsung and said they were unable to help. He then said he could not contact the developers or the QA team to ask about the feature.

unknown

XCON wrote:
Elector wrote:
XCON wrote:
Verizon, your silence is not surprising...though it is aggravating.
First off to get an answer from Verizon simply dial 611 and talk to customer service/tech support/sales and they can give you your answer.
Please note this is a peer to peer customer forum, we are not verizon employees just customers that can assist with phone issues we have encountered and the fixes we used. we are not tech support.
Call verizon and ask that question asking it here will not do you any good.
Good Luck
So who is this? They seem like a representative of Verizon claiming to have hours of operation:
https://community.verizonwireless.com/people/vzw_customer_support
I took your suggestion and called 611. The analyst who answered said he never heard of Premium Suite or Multi Window. He then called Samsung and said they were unable to help. He then said he could not contact the developers or the QA team to ask about the feature.

That tag shows a verizon representative who occasionally respond here. The best way is always calling verizon tech services as you have done. Maybe if the phone manafacturer knows nothing about it and verizon knows nothing about it then maybe you have been misinformed

Thomas15

never mind that predictive stuff, i just want the multiple window feature. it would be nice to have two instances of the web browser open on the same screen. or the web browser and youtube or youtube and facebook.

XCON

Sprint releases Premium Suite for the Galaxy S3....and still no word from Verizon Wireless....UGH. http://www.intomobile.com/2013/04/24/sprint-rolling-out-premium-suite-samsung-galaxy-s-iii-owners/

unknown

As I said before, Verizon does not want you to have it yet.

Or they don't want you to have it at all. it's not that surprising to me.

XCON

Obviously, they don't want to push it to consumers yet...or possibly at all. My point in this thread is to raise awareness on the issue. And as I said before, Verizon being silent on this issue is not surprising to me. However, that does not mean I have to be silent.

unknown

However this being a customer to customer help forum verizon only rarely visits here.

You should write a letter to verizon via postal mail sent certified this way they will reply in kind.

bobcaruso

How long have you been with VZW?

Verizon is ALWAYS last to do anything, that's a fact, it will come, but as always, they will be the last carrier to implement it.

Just the facts, from a 14 year VZW subscriber, who's now getting tired of them.

Another fact, if Sprint ever gets their network in a sound state, watch the rush of defections from here.

XCON

So in a round about way, we have our answer from

https://community.verizonwireless.com/message/956736

In short:

At this point in time, we currently don't have any information about an update to the premium suit that Samsung has released. Of course, when it comes to updates as soon as everything is approved and goes through proper testing then you can bet you'll be amongst the first to get it.

This is extremely frustrating, but again...not surprising in the least. I think I have hit a breaking point with Verizon and their ever so slow software releases.

unknown

Exactly as I told you in other forum posts. Verizon releases when they are good and ready.

They have to find a way to put bloatware in your Premium Suite otherwise your owner experience will be terrible

XCON

>> Duplicate post removed for cross-posting violations per the ToS Verizon Wireless Terms of Service

See Premium Suite for Galaxy S3? for original message <<

Message was edited by: Verizon Moderator

MrPeter1985

Even my Wifes Cricket S3 just got the update. They was later than VZW to get the JB update but they got the Premium Suite First. LOL

Come on VZW. Why you act like you have no clue what it is? Everyone has it.

XCON

Good news!

http://androidcommunity.com/verizon-galaxy-s-iii-update-bringing-multi-window-best-shot-and-more-20130529/

purduejatt

Just got the new update from Verizon in Chicago, IL!!

bobcaruso

A month later & no previous acknowledgment, welcome to Verizon

steampunk_cowboy

SAMSUNG MULTI-WINDOW FEATURE

August 29, 2013

*NOTE 1: when free & paid (or released & beta) app versions are available, both may be used in alternate windows; whereas, two same-version apps can occupy only one window.

*NOTE 2: to test app 's support for Multi-window or to add tested apps to Multi-window library, FIRST open new app in full screen THEN press & drag a supported app from Multi-window sliding app drawer to top or bottom in portrait mode (left or right in landscape)... if second app doesn't open, it's not Multi-window supported.

SUPPORTED APPS TESTED OUT OF 169 DOWNLOADED ON MY S3-4.1.2 - OTHERS WILL BE ADDED TO LIST WHEN TESTED

Amazon Kindle (ebook reader)

BSPlayer (free/paid video player)

Chrome (rel/beta mobile browser)

ColorDict

ColorNote

Dolphin (free/paid mobile browser)

Gallery

Gmail

Handwrite (free/paid)

Hangouts

Internet (stock browser)

Maps

Messaging

Moon+Reader (free/paid doc reader)

Poweramp (free/paid audio player)

Puffin (free/paid Web browser)

Root Explorer (free/paid file mgr)

Unit Converter (free/paid)

Video Player (stock)

YouTube