Won't make outgoing calls

JASSUT61
Newbie

When I select a number and press send, my phone goes directly to call ended. When I restart my phone and dial, then it goes through. Is this a common issue?

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LENNYEDGE
Specialist - Level 2

try resetting your network settings under reset settings,ONLY NETWORK. need to setup wifi after you do

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vzw_customer_support
Community Manager
Community Manager

I know I would be asking the same thing too if that kept happening when I called out, JASSUT61. Let’s get your phone back to normal and find a solution. When did this start happening? What zip code are you in? Is this happening in multiple locations outside a 5 mile radius? Please share details.


AnthonyC_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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