Worst battery life I've ever seen, is mine defective?

brih
Newbie

Hi guys,

Since I first opened the package, my S4 has been horrendous with charging and battery life. For example, it can take 3-5 hours to fully charge and then I'll notice the battery is drained down to below 50% in less than an hour of only web browsing. Checking my battery drainage- it's not from an app or anything, by far the biggest drainer is the screen- which shouldn't take this much power! I'm not using any frills or even a background image, yet I'm reading that the S4 is supposed to have good battery life. Thank god for a replaceable battery, but is this normal and what can I do about it? I don't have insurance on the phone, and it's about a month or two old.

Thanks!

Brian

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Ann154
Community Leader
Community Leader

How bright do you have the screen set at?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Hi brih!

Let's take a look into this issue you're having with your battery! I have a link that provides you with some information on how to save battery life on your device. I'm sure you'll find it helpful, as well as any other S4 users.  http://vz.to/11vhE09

Thank you!


ChristinaB_VZW
Please follow us on twitter @VZWSupport

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