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ad track king redirect. Cant get it to go away! Have deleted apps, restarted phone. Still keeps popping up when i click on contacts, phone or chrome apps.

MandiJolene
Newbie
‎05-16-2015 08:46 AM

Anyone know how to get rid of this annoying ad track king redirect?!

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vzw_customer_support
Community Manager
Community Manager
‎05-18-2015 08:59 AM
It's important that your device is working normally, MandiJolene. I appreciate you deleting applications. However, since this is still happening, there still may be an application that is affecting this. Can you test your phone in Safe Mode to see if the redirect occurs? http://vz.to/1hXIx6l

AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Community Manager
Community Manager
‎05-18-2015 08:59 AM
It's important that your device is working normally, MandiJolene. I appreciate you deleting applications. However, since this is still happening, there still may be an application that is affecting this. Can you test your phone in Safe Mode to see if the redirect occurs? http://vz.to/1hXIx6l

AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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