cannot use voice and data simultaneously with Galaxy S6

chris_k1
Newbie

Like the title says, I can't use voice and mobile data at the same time.  If I'm on a call, the 4G icon goes away and I get a "no mobile data" message on any app that uses data.  Likewise, if I'm using data and a call or text comes in, it interrupts the mobile data network.

I've tried rebooting the phone, checked all the settings I can think of, and have confirmed that there is NO simultaneous voice and data on 4G networks in four different states.  Any ideas?

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Ex7r3m3r
Enthusiast - Level 1

Turn on HD calling under advanced calling

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2 Replies
mar51
Enthusiast - Level 3

OMG if there are any more troubles with this phone Samsung better do a total recall.  Im tired of my hard earned money going for crap.

Ex7r3m3r
Enthusiast - Level 1

Turn on HD calling under advanced calling