cant use internet while on the phone

lmwntrm22
Newbie

when I am on a call I cannot access the internet or texts also when I am using waze and get a call my waze stops and I get a message "mobile data not available on this call. I never had this issue before.

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MiiHere
Champion - Level 3

Activate Advanced Calling and try again.

Settings>Advanced Calling

Make sure you have 4G service.

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lrelova
Newbie

I have the same problem, I think it is because too much data is being used.  I cannot get emails or answer any when this happens as well

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Weth
Legend

it is not "too much data being used". 

What hat phone do you have, have you turned on advanced calling on your account, and turned on VoLTE on your phone? 

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