delivery reports

[TnMocha]

I checked the box for a delivery report for my text messages but I still don't get one. Am I doing something wrong?

[vzw_customer_support]

TnMocha,

We want to help get things working the way they should be! What program are you using to get that delivery report and what make/model phone do you have?

SarahO_VZW
Follow us on Twitter @VZWSupport

[TnMocha]

I have the Samsung Galaxy S5.

[vzw_customer_support]

Thanks for the model, TnMocha! Yes, you should be able to get Delivery Reports for that model. Please follow this path: From the device home screen, tap Apps> Settings> Applications> Messages> Text Messages. When you get there, make sure "Delivery reports" is checked. If not, check it and then test again!


DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

[Hazel_Eyes_4_U]

Mine is checked but I'm still not getting them when I send them to a Verizon Wireless customer.  It was working up till now.

[vzw_customer_support]

Hazel_Eyes_4_U

We'd love to get your text message settings working as they should be! Are you using the pre-installed messaging app? Have you tried resetting the messaging application itself? Here's how you can do this: http://vz.to/TvywTS

RuthW_VZW
Follow us on twitter @VZWSupport