different text alert icons?
roslund
Newbie

I get the same text alert icons in the upper left hand corner of the phone (Samsung Galaxy 3) with the exception of two people.  The text alert comes through as a red circle with an exclamation point in it.  Any idea's why this is?

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Ann154
Community Leader
Community Leader

That symbol sounds like there was an error message when sending that particular person.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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roslund
Newbie

I get it when I receive a text from them.  In the upper left hand corner of the phone.  But thanks Smiley Happy

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breezex
Specialist - Level 3

Have you tried pulling down the notification area to see if there is more information?

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vzw_customer_support
Customer Service Rep

Hello roslund! Having random alerts popping up can be alarming! (Especially when they have a red circle with an exclamation point.) Just in case if have not received an answer to your question, that alert signifies that the person that has sent you that text, has sent you that text as a high priority message. This is just to get your attention that the contents inside may be of high importance.

If you have any other questions, please do not hesitate to reach out to us! Thank you roslund, and everyone that has posted! Take good care!

NicandroN_VZW

Follow us on Twitter @vzwsupport

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