email notification

chopperjumper
Newbie

i get no sound only vibrate and icon bar

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kbark
Contributor - Level 2

Do your other notification sounds work?  txt msgs, calls etc?  If so then for your email notification sounds try turning the sound notification off and back on(usually a check mark you check and uncheck).  If that does not work then switch notification sounds to see if helps.  Depending on the email account you can also try deleting and readding the email account.

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vzw_customer_support
Customer Service Rep

Hey there chopperjumper. I'm glad to hear that the email notification icon is working properly. We all need that extra sound to remind us to check the e-mails and I absolutely want to make sure yours is working properly, because sometimes vibrate isn't enough.

Thank you for your help kbark, you provided chopperjumper with some great steps. Were you able to follow these stops chopperjumper? Are you still having issues? Please keep us updated and we will continue to assist.

NickB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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my email sound is still not working but something strange

happened....all of a sudden ,a female voice was telling me i have an

email or text..how do i keep that..it stopped.now i still have no

sound....another wierd problem,,it says i have -1 email??? what is

that..i check and there is no email but it says i have -1 email

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