galaxy note 4 very hot battery and runs out very fast

Doc4508
Newbie

galaxy note 4 very hot battery and runs out very fast

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vzw_customer_support
Customer Service Rep

Doc4508,


This is certainly not how your Note 4 should be acting. How long has it been doing this? Did anything change on your device before this began: software update or new applications downloaded?


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

DverseScott
Enthusiast - Level 1

plus mine runs out fast too

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Mik2004
Newbie

Mine is doing the same

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vzw_customer_support
Customer Service Rep

No one wants to run out of power DverseScott. Let's make sure you have all that you need. When did this first begin? Have there been any recent changes like a software update or new apps?

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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dexman
Community Leader
Community Leader

There is a tool to check power consumption. Settings->Battery (at least with the Samsung Galaxy S4 running Lollipop). The display and Internet browser on my phone drain the most from the battery.

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