help! my GS3 keyboard randomly becomes unresponsive

RJBoud
Newbie

It's fine for days or weeks then randomly locks up...either the keyboard doesn't even appear or its just unresponsive. I've googled the topic but seems like i'm all alone with this one. Does anybody have a solution? I've downloaded another keyboard app which works right now but the return and menu buttons also act up periodically.

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vzw_customer_support
Customer Service Rep

Hi RJBoud
That's a very odd situation. Let's look into this together. The issue may be caused by a third party application. Please try powering the device in safe mode and retest. Here's how:http://bit.ly/Wvg2zd

Please let me know if the issue persists. I would be happy to further troubleshoot.

Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

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