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if I'm going to purchase a new device, I'll pay for the activation kit as well, eventhought my acount is active?

Neshley
Newbie
‎07-09-2015 02:07 PM

I have a HTC droid and I had it for around 3 years, but lately is not work good, and I'm thinking on buy an other one, but I'm not sure if I have to pay for the activation kit as well, because my acount is active. I'm so confused

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MiiHere
Champion - Level 3
‎07-09-2015 02:23 PM

Depending on the plan you are on, doing an Edge contract might be cheaper for you in the long run. With qualifying plans I've seen an average of $200 savings over the course of 2 years.

If you do a 2-year contract, then yes, you will be the upgrade fee of $40, plus the cost of the phone.

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Snn5
Legend
‎07-09-2015 02:27 PM

This activation kit you speak of, maybe you are talking about an upgrade fee for $40 on a 2 year contract.  Edge agreements have no upgrade fee.  Activation fees are what is charged when you first start service with a new line on contract plans.

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vzw_customer_support
Customer Service Rep
In response to Snn5
‎07-09-2015 02:57 PM

Snn5, thanks for helping us support our customers with information regarding the Activation Fee. You are correct. The activation fee is a one-time fee for initiating service on a mobile device. Click the link below for more information regarding the upgrade fee:


http://www.verizonwireless.com/support/upgrade-fee-faqs/


LasinaH_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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