isnt charging correctly, why?

bmason1004
Newbie

My phone isnt charging correctly. I think the port is bent. what can i do?

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vzw_customer_support
Community Manager
Community Manager

Hello bmason1004! Let's ensure your phone stays charged for you. If your charging port is bent, this may constitute as physical damage. You can check for damage here: http://spr.ly/6588BecU6 Do you know if you have insurance on your line? If so, you can file a claim with Asurion, by calling them at 888-881-2622, or by going online at: www.phoneclaim.com/verizon


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Community Manager
Community Manager

Hello bmason1004! Let's ensure your phone stays charged for you. If your charging port is bent, this may constitute as physical damage. You can check for damage here: http://spr.ly/6588BecU6 Do you know if you have insurance on your line? If so, you can file a claim with Asurion, by calling them at 888-881-2622, or by going online at: www.phoneclaim.com/verizon


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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